GST Instruction No 04/2025: Grievance Redressal Mechanism
GST Instruction No 04/2025 has been issued for the Grievance Redressal Mechanism for processing of applications for GST registration. This GST Instruction No 04/2025 has been issued regarding GST Instruction No 03/2025 dated 17-04-2025, which was issued by CBIC for the GST registration process.
Who can use the Grievance Redressal Mechanism?
GST Instruction issued regarding any applicants whose GST registration application falls under the centre jurisdiction and who believe a query has been raised against their application in violation of CBIC ‘s instructions or their application has been rejected without valid grounds, may approach the Zonal Principal Chief Commissioner/Chief Commissioner of CGST.
Email Grievance Redressal Mechanism
The Principal Chief Commissioner/Chief Commissioner must publicise a dedicated email ID for grievance submission. This email should be widely publicised for awareness.
Information Required from Applicants for Grievance Redressal Mechanism
Applicants should include ARN, Jurisdiction(Centre or State) , a brief description of the issue.
Forwarding to the state Jurisdiction for Grievance Redressal Mechanism | GST Instruction
If the grievance pertains to state jurisdiction, the central officer must forward it to the concerned state authority.
A copy should also be sent to the GST Council secretariat for the record.
The concerned commissioner must ensure prompt resolution of the grievance. The applicant must be informed of the outcome.if the officer’s actions are found valid, the applicant should be properly advised.
Monthly Reporting for Grievance Redressal Mechanism
A monthly report on the status of grievance redressal must be submitted by the chief commissioners to the Director General of GST (DGGST). The DGGST will compile the data and submit it to the board.
Download PDF of GST Instruction No 04/2025
Link of Instruction No 04/2025-CBIC Portal
